MyPhonak ‘Find my hearing aid’ app update

How often do you lose your hearing aids? If you’re ever frantically searching your house looking for them, then Phonak’s new state-of-the-art hearing aid tracking technology is going to be perfect for you. And here’s everything that you need to know about it.

MyPhonak “Find my hearing aid” app feature

Every hearing aid manufacturer has had a “find my hearing aid” feature since the dawn of time. Well, not quite that early, but certainly since the release of ReSound’s first-ever Bluetooth-compatible hearing aid way back in 2010.

Yet one manufacturer, Sonova, which encompasses leading brands Unitron and Phonak, hasn’t. And believe me, over the years, I have begged them for it on your behalf.

Why? Well, in a recent poll that I put out on YouTube, around 30% of viewers have lost a hearing aid in the past, and this could have been prevented with today’s new feature.

So, today’s big news is that the newest MyPhonak app update, version 6.9 – which coincides with the release of the Phonak Audeo Infinio, Audeo Sphere Infinio, and Virto Infino – will now give you access to Phonak’s brand-new “find my hearing aid” feature.

In practice, this means that if your hearing aid or CROS system falls out or is missing, the GPS on your smartphone will show you the last time your phone and your hearing aids were together. So, if you’ve lost one, you’ll be able to trace your steps and then find it.

How does it work?

There are a couple of things that are important for me to mention early on. Firstly, the app will now ask permission to use your location services. You have to allow this for it to work, and it must also be set to “always allow.” If you don’t take that step, then it won’t work.

myphonak app location permission

Secondly, I have been assured by Phonak that Sonova does not have access to your location data, so panic not – they will not be tracing your every movement.

When it’s working, it will help you to find your hearing aids in two different ways: firstly, on a map if you’re far away from them, and then secondly, you’ll notice these little hot and cold bars which should get you within a few feet of your hearing aids.

myphonak app find my hearing aids feature

The sad news

I can only assume that this is now possible with the introduction of LE Audio into these new hearing aids from Phonak; however, Phonak will neither confirm nor deny this. In reality,
it doesn’t matter how they’ve done it—the main thing is that they’ve caught up with the competition.

Sadly though, this feature is not backwards compatible, so it won’t work with your Lumity, Paradise, or Marvel hearing aids.

Before you go and do this update, I would thoroughly recommend checking out this video reviewing Phonak’s supercharged Audeo Sphere hearing aids.

Never Lose Your Hearing Aids Again With THIS MyPhonak App Update Video

Matthew Allsop is a Partner at Harley Street Hearing and the content creator for Hearing Tracker, where he shares his honest opinions on all things to do with hearing health and hearing aid technology. Hearing Tracker is the world’s first truly independent resource for hearing aid customers. You can watch his video on the MyPhonak App update below.

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