Joyce has several years of experience working as a Clinical Audiologist across NHS services in London before joining the team at Harley Street Hearing and Musicians’ Hearing Services in 2025. She is registered with the Health and Care Professions Council (HCPC) and the Academy for Healthcare Science (AHCS), formerly known as the Registration Council for Clinical Physiologists (RCCP).
She holds a BA (Hons) in Linguistics and Language Technology from City University of Hong Kong and began her career as a Research Assistant at Hong Kong Polytechnic University, where she conducted research in psycholinguistics, neurolinguistics, and speech science. With a bubbly and caring nature, Joyce was inspired to pursue a career in healthcare and went on to complete her MSc in Audiological Science with Clinical Placement at University College London, graduating with distinction in 2021.
Joyce is also a dedicated advocate for people with hearing loss and the D/deaf community, committed to raising awareness, advancing inclusion, and promoting hearing health literacy. She recently passed all assessments for British Sign Language (BSL) Level 3.
Expertise and Care
- Adult and Paediatric Audiology & Rehabilitation – Extensive experience in hearing assessments across all age groups, alongside expertise in hearing rehabilitation using both hearing aids and hearing implants.
- Musicians’ Hearing Health – With a background in stage performance in both music and drama during her university years, Joyce is passionate about supporting musicians and professionals regularly exposed to high sound levels, helping them to protect and preserve their hearing.
- Wax Removal – Trained under ENT consultants at the Ear Care Academy, Joyce is qualified in safe and effective earwax removal using microsuction.
- Multilingual Care – Born and raised in Hong Kong, Joyce is fluent in Cantonese, Mandarin Chinese, and English, allowing her to provide care for patients from diverse linguistic backgrounds.
Publications and Public Engagement
Joyce has contributed to academic research, including a study on amusia and tone perception in Cantonese from a psycholinguistic perspective, published in PLOS ONE and the Journal of the International Phonetic Association, and has presented at the International Congress of Phonetic Sciences.
She is also committed to public education, having collaborated with colleagues from other NHS trusts and represented audiology at the NHS England Healthcare Science Showcase for Year 7–12 students. In addition, Joyce has delivered training sessions to promote hearing loss awareness and inclusion among occupational health professionals as well as allied healthcare colleagues in NHS.