For Abigail, hearing loss has been a lifelong reality. Born with hearing loss, she has spent years navigating the challenges it can bring in both professional and social situations. While she had previously received hearing care elsewhere, she came to Harley Street Hearing after being referred by her former clinic when her audiologist retired.
Living with hearing loss had become increasingly challenging, particularly in environments where background noise made communication difficult. These challenges were especially noticeable in Abigail’s career. Working in live music events meant regularly spending time in busy, demanding listening environments where following conversations could be exhausting.
“Finding it difficult in social and working environments,” she explains. “As I work in live music at events, it was extremely difficult and tiring, not to mention embarrassing.”
Like many people with hearing loss, the impact extended beyond practical communication difficulties. Over time, struggling to hear in social situations began to affect Abigail’s confidence and willingness to engage with others.
“It made me feel more isolated because I didn’t want to attend social events.”
When discussing her options, Abigail was particularly interested in hearing technology that could help her hear more effectively in restaurants, social gatherings and other noisy settings. She was also drawn to the convenience of a portable charging solution that would fit easily into her busy lifestyle.
Abigail’s care was led by Audiologist Zachary Stupple, whose support made a lasting impression.
“Extraordinarily helpful, knowledgeable and professional,” she says. “He goes above and beyond to help.”
With Zachary’s guidance, Abigail was fitted with the Phonak Infinio Sphere Ultra 90, designed to support hearing in challenging listening environments. Adjusting to them proved remarkably straightforward.
“Easy,” she says when asked about the transition.
After just two months of use, Abigail was already noticing significant benefits in everyday life. Two features stand out in particular. The first is the improvement in noisy environments, which has made a substantial difference to her ability to follow conversations. The second is the portable recharging case, which has provided added convenience and flexibility.
“The noise environment upgrade is incredibly helpful,” she says. “A portable recharging case is also liberating.”
The greatest change, however, has been the confidence and comfort she now feels in social situations. Rather than worrying about missing parts of conversations or struggling to keep up, Abigail is able to relax and focus on enjoying the moment.
“Being able to relax in social encounters, because I can hear what people close to me are saying despite the noise,” she says. “A massive game changer.”
For anyone who is experiencing hearing difficulties but has not yet sought help, Abigail has a simple message:
“Take the step. It’s life changing.”
Reflecting on her experience, Abigail is clear about the difference receiving the right support has made.
“I couldn’t be more happy with the experience and how my life has improved.”
If you feel you may have a hearing loss, get in touch with Harley Street Hearing today to see how we can help you hear better.
