Vacancies

Assistant Manager

Job summary:

Harley Street Hearing are looking for an Assistant Practice Manager to join our busy team based on Harley Street in London.

About us:

Harley Street Hearing is a well-established private audiology clinic based on Harley Street in London. We offer audiology diagnostic testing, including hearing aid fittings and hearing protection to patients, mostly by recommendation or by referral from well-known ENT specialists in the UK.

Main duties:

• Work alongside the Practice Manager to ensure a smooth running of the clinic at 2 Harley Street.
• Compile agendas for the monthly staff meeting.
• Involved in the recruitment of staff. 
• Manage annual calibration certificates and PAT Testing.
• Manage building repairs, decorations, fixtures, fittings and other general maintenance. 
• Schedule 1-2-1’s.
• Training of all new admin staff, as tasked by the Practice Manager.
• Inventory monitoring / recalls monitoring.
• Reporting monthly stats to the Practice Manager. (i.e inventory numbers / recalls / orders – making sure up-to-date and correct).
• Provide excellent customer service to our patients.
• Assuming the Practice Manager role during holidays.

Knowledge and skills:

• Business experience at supervisor level including staffing and customer care.
• Able to work independently using own initiative.
• Good working knowledge and prior experience in staff supervision.
• Excellent organisational skills including the ability to effectively plan workload for self and other team members.
• Experience in identification of staff development needs.
• Excellent understanding of IT and information management (Proficient in using word processing, spreadsheet, electronic mail – Microsoft Office)
• Ability to make decisions and take responsibility and be accountable for those decisions.
• From £32,000 to £38,000 per annum – dependent on experience.

To apply please send CV here